Head Office Singapore: 31 Rochester Drive,Level 24,Singapore,138637
India Office: 880,
Adarsh Nagar,
Jogesheri West,
Mumbai,
400053
Head Office Singapore: 31 Rochester Drive,Level 24,Singapore,138637
India Office: 880,
Adarsh Nagar,
Jogesheri West,
Mumbai,
400053

User Experience Strategy

Home > User Experience Strategy

We question. We discover. We curate.
We at idstats understand that human behaviour is rarely rational. Bias and impulse are inherent to humans. With this in mind, we curate customer experience strategies that help you not only uncover the ‘what is the experience’ but also understand ‘the why’ behind the customer interactions. By understanding the intent, you improve experiences, driving greater satisfaction and loyalty.
We provide all forms of User Research such as usability testing, online post-event surveys, analytics, mystery shopping, focus groups and much more.

Our Musings

Closeup #FreeToLove Movement

Facial Coding (FACS)

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Our Work

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Design Thinking Lego Workshop

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Communication Effectiveness

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Pricing Strategy

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Consumer Segmentation and Need Mapping

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Addressing Diversification Bias

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Inventory Optimization